Welcome to our jewellery website. By accessing or using this site, you agree to all the Terms & Conditions mentioned here. If you do not agree with any part of these terms, you are advised not to use the website. All users must be at least 18 years old or using the site under parental supervision. By continuing to browse or shop from our website, you confirm that the information you provide is accurate and that you are legally capable of entering into valid agreements under Indian law.
We display a wide range of jewellery products including rings, mangalsutras, bracelets, chains, and accessories. All product details, descriptions, and images shown on the website are provided as accurately as possible, but slight variations in color, shine, or design may occur due to lighting and screen differences. Prices displayed on the site are subject to change at any time without prior notice. Product availability is not guaranteed, and we reserve the right to cancel or refuse any order at our discretion.
When you place an order on our website, it is considered a purchase request. An order is considered confirmed only after payment has been successfully processed and verified. We accept multiple online payment methods such as UPI, credit/debit cards, net banking, and wallets. Cash-on-delivery may be available on selected products or pin codes. We may cancel or hold any order that appears suspicious or fraudulent to protect both customers and our platform.
We aim to ship all orders within the mentioned time frame, generally within 2 to 7 working days depending on product availability and destination. Delivery times may vary based on your location, courier partner, and external conditions such as weather or holidays. Once the product is shipped, we are not responsible for delays caused by courier services. Customers are encouraged to check their parcel at the time of delivery and report any damage immediately.
Returns and refunds are offered only in cases where the delivered product is damaged, defective, or incorrect. Customers must contact us within 24 to 48 hours of receiving the product and provide clear photos or videos as proof. Due to hygiene and customization reasons, certain jewellery items may not be eligible for return or replacement. Refunds are initiated only after the returned product passes our quality inspection. Cancellation requests will only be accepted before the order is dispatched; once shipped, orders cannot be cancelled.
All jewellery items must be handled with care. Exposure to water, chemicals, perfumes, sweat, or rough handling may cause damage or discoloration. We are not responsible for any damage resulting from improper use or lack of care. Warranty, if applicable, will be mentioned on the product page, and it does not cover wear and tear or misuse.